Memory

Each Space's agent can remember what you tell it, such as who you work with or how you like answers, so you don't have to say it again in every conversation. You can see every note it keeps, and change or delete any of them.

How the agent remembers

Tell the agent something worth keeping, or ask it to remember it: invoices go to the finance team, you prefer short answers with a table. It saves a short note and shows it in the conversation as Remembered, followed by the note. Ask it to forget something and it shows Forgot in the same way.

Saving a note doesn't need your OK, because a note does nothing outside Tern. You always see it being saved, and you can take it back.

• One Space at a time. Each Space's agent has its own notes. The Work agent never sees what the Home agent remembers.
• On this device. Notes are kept on your Mac, beside the agent's conversations, unless you share the Space.
• Short. A note is one fact. A Space keeps up to 60, and past that the oldest goes.

See and change what it remembers

1. Open Settings › Agents.Choose Tern › Settings, then Agents.
2. Choose the Space.Under Memory, pick the Space whose notes you want to see.
3. Change a note.Click it, edit the words, and press Return.
4. Delete a note.Click the cross beside it.
5. Add one yourself.Type it in Add something to remember.

To clear a Space's memory, click Forget Everything… and confirm. Its notes are deleted. Its conversation stays.

On iPhone, a Space's notes are in that Space's settings.

What it never keeps

Tern checks every note in its own code before keeping it, whoever asks. A note that looks like a password, a code or a card number is refused, and so is a long run of digits, such as an account number or an IBAN. A note that's too long is refused with a request to keep it to one fact.

Memory in a shared Space

When you share a Space, what its agent remembers is shared with it, so everyone's agent in that Space knows the same things. Changes from two people at once are merged note by note, so both keep theirs. Each person's conversation with the agent stays their own. See Share a Space.